Terms & Conditions
All orders accepted by C.J. Anderson & Company (CJA) are subject to the following terms and conditions, regardless of price or terms and conditions shown on the buyer’s purchase order. C.J. Anderson & Company’s acceptance of any purchase order is based upon the terms and conditions listed herein. Modifications or additions to these terms will not be recognized unless agreed to in writing by an authorized officer of CJA.
Warning
Only certified/licensed elevator mechanics and contractors in the state that they reside in should install or repair our equipment. Failure to have them install or repair your elevator may lead to death or injury. There are many live circuits, high voltage and equipment that will kill you in an instant.
Quotations
All quotations expire in 30 days unless extended in writing. All quotations have dates printed on them. Pricing on this website is subject to change without notice.
Minimum Order Amount
Orders under $25.00 will be charged an additional handling fee.
Prices
All prices are in accordance with CJA’s established selling price, and are subject to change without notice. Merchandise will be invoiced at prices prevailing at time of shipment for Net 30 open account customers. Orders placed on our website are credit card only and your card will be charged immediately upon checking out. Some items have extended lead times and may be noted on the item’s purchase page. While prices should include sales tax and shipping charges, other prices including excise or similar taxes, duties, customs, or other types of fees may not be included and may be charged/invoiced at a later date. All prices are F.O.B. Harwood Heights, IL. All prices are in U.S. funds.
Delivery
Every effort will be made to honor delivery dates; however, delivery dates are not guaranteed.
Shipping
Shipments will be made within a reasonable time after receipt of order. In the event all merchandise ordered is not in stock, partial shipments will be made. For Net 30 Open Account customers each shipment will be invoiced separately and payment is due as billed. CJA will not be liable for any default or delay in shipment. CJA does not guarantee ship dates.
All shipments are FOB: Harwood Heights, IL - the buyer assumes responsibility for the goods once they have been shipped by the seller. From that moment, the buyer is responsible for shipping costs, insurance, and risk of loss or damage during transit.
Shipments will be made Ground unless instructed otherwise. Costs for freight charges, overnight delivery, insurance, fees and forwarding will be added to the invoice. Overseas shipments are freight collect UPS International.
Products are packaged for UPS-type shipping. If crating of products is required, there will be an additional charge.
Invoices not paid within payment terms will cause additional orders to be put on hold and not shipped until the terms are met.
Damaged Shipments
All shipments are FOB: Harwood Heights. When given to the carrier, title of the merchandise transfers to the buyer. If your product was damaged during shipping please indicate this in writing with the shipping carrier and provide photos. Also copy sales@cjanderson.com with this information. If the package is damaged to the extent the contents may have been lost in transit, do not accept the shipment and refuse it. Merchandise damaged in shipping is the buyer’s responsibility. Buyer should thoroughly inspect all items for shipping damage before accepting delivery. If damage has occurred, file a claim with the carrier and notify C.J. Anderson.
Order Cancellation
Orders may be canceled prior to shipping by written notification for “stock-able” items. Cancellation of non-stock custom items will incur charges for costs already expended, including engineering time.
Return for Credit
Only CJA stock items and materials in active demand may be returned. Returns must be made within 90 days of shipment and have prior authorization. They must be returned within 30 days of the RMA being issued. If the error is on CJA’s part, shipping may be covered. Only company credits are issued (not refunds). Credits must be used within 365 days or they will expire.
Restocking Charge
All authorized returns are subject to a 25% restocking fee.
Payment Terms
Net 30 days from invoice for approved accounts. Others must pay by credit card or in advance. Additional fees apply for wire transfers and credit cards. Past due accounts may be charged interest. The purchaser is liable for payment. No third-party agreements will be accepted.
Technical Assistance
CJA can assist with product questions but does not offer installation advice. Field changes are the user’s responsibility unless documented by CJA. Support is provided only to licensed elevator contractors.
Maintenance of Products
All products require scheduled maintenance. Failure to perform this maintenance voids the warranty and may lead to unsafe conditions. Safety devices must not be bypassed. Improper maintenance can result in death or injury. Follow safety training protocols at all times. CJAwill not be liable for any injury, special, direct or consequential damage, loss of time, profit or other losses, labor charges, repairs, expenses or other cost arising out of the incorrect use of, or the inability of the purchaser to use the product. Correction of any defects by repair or replacement by CJA shall constitute fulfillment of all obligations to the purchaser. In no event will CJA be responsible for any loss, damage or delay. In no event will CJA be liable for any damages caused by purchaser or for any lost profits or other special, incidental or consequential damages. CJA products are only warranted to function as designed and manufactured. If the product does not meet the purchasers expectations or standards, the purchaser is still obligated to pay for the product in full.
Limits of Liability
CJA’s entire liability and the purchaser’s exclusive remedy shall be as follows: In all situations, including performance or nonperformance of the material ordered, the purchaser’s remedy is that provided under the warranty provision. CJA’s liability for loss of or damage to purchaser for any cause whatsoever and regardless of the form of action, contract or in tort, including negligence, shall be limited to the price of the part on which such liability is based. CJAwill not be liable for any injury, special, direct or consequential damage, loss of time, profit or other losses, labor charges, repairs, expenses or other cost arising out of the incorrect use of, or the inability of the purchaser to use the product. Correction of any defects by repair or replacement by CJA shall constitute fulfillment of all obligations to the purchaser. In no event will CJA be responsible for any loss, damage or delay. In no event will CJA be liable for any damages caused by purchaser or for any lost profits or other special, incidental or consequential damages. CJA products are only warranted to function as designed and manufactured. If the product does not meet the purchasers expectations or standards, the purchaser is still obligated to pay for the product in full.
Warranty
All CJA products are warranted to the original purchaser to be free from defects in material and workmanship for a period of one year from the date of shipment, provided they are (1) paid for, (2) installed as designed and (3) used for the purpose intended. This warranty will only be effective after notification from the purchaser of a product defect, return of the part freight prepaid, and after CJA inspection proves the part to be defective. CJA’s total obligation under this warranty is to repair or replace free of charge defective products. If the product is determined to be out of warranty an estimate to repair will be sent to the purchaser. Before using or furnishing to another for their use, the purchaser shall determine the suitability of the product for its intended use and purchaser assumes all risks and liabilities in connection therewith. Any unauthorized repairs or adjustments shall cancel this warranty and shall relieve the company from any further responsibility. This foregoing warranty is in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.